What's New

We're constantly adding new features and making improvements to SetSeed, so stay tuned for some exciting updates

Verification System Improved to Prevent Link Issues

Improved

We recently identified an issue where email scraping tools and automated security systems were activating one-time password reset and verification links before users could access them. This caused confusion as links appeared invalid or already used.

Issue Raised by a Council Client

A council client reported that their customers were experiencing this issue. We prioritised the investigation and developed a solution immediately.

The Solution

Sensitive links, such as password resets, are now securely displayed on a custom page behind a button. This approach ensures:

  • Links are no longer activated by automated systems.
  • A clearer, more reliable process for users.
  • Improved security against automated email scanners.

This update was implemented overnight and is already live for affected users.

 

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